Professional Services
97%
less unplanned downtime
Proactive monitoring and a hardened network turned weekly outages into a non-issue for a 90-seat firm.
The future of managed IT
Technology infrastructure
for the AI era.
We build the secure, scalable foundation that powers your people, protects your business, and prepares you for AI — managed end to end by an Australian engineering team.
- 200+ Australian businesses
- Microsoft Gold Partner
- ISO 27001 aligned
XoomCloud Operations
Live infrastructure
Uptime — last 30 days
0.98%
0
threats blocked
0
endpoints secured
0m
avg response
Threat blocked — phishingnow
Nightly backup verified2m
Security patch — 48 devices14m
Copilot ready
AI-prepared tenant
Secure score
92/100
Trusted by Australian businesses that can't afford downtime
- 0+
- Australian businesses secured
- 99.9%
- uptime SLA
- 0 min
- average response time
- 0/7
- monitoring & support
The Xoom Ecosystem
One connected technology stack
XoomCloud builds and secures the foundation. XoomAI brings the intelligence. XoomAgent™ puts AI employees to work. Three brands, one stack — designed to be inseparable.
You are here
The foundation
XoomCloud
Secure, managed infrastructure — the cloud, identity, devices and network everything else runs on.
Learn moreThe intelligence
XoomAI
Transforms business processes with AI — automation, agents and workflows built on a foundation that's ready for them.
Learn moreThe workforce
XoomAgent™
AI employees that answer calls, qualify leads and process work — running on infrastructure XoomCloud secures.
Learn moreSame engineering team. Same design language. Same standard of security.That's the Xoom difference.
Core Services
Everything your technology needs, managed as one
Eight disciplines, one accountable team. No finger-pointing between vendors — just a foundation that works.
Why Businesses Choose XoomCloud
The standard a modern business should expect
Not a feature list — the things that actually change how it feels to run your technology.
24/7 Monitoring
Eyes on your environment every minute of every day — most issues resolved before you notice.
Australian Engineers
A local Gold Coast and Brisbane team. Real engineers, real accountability, no offshore queues.
Microsoft Specialists
Deep Microsoft 365 and Azure expertise as a Microsoft Gold Partner.
Security First
Every design decision starts with how it's secured, not bolted on afterwards.
Fast Response
A 15-minute response target and SLAs we publish, measure and stand behind.
Predictable Pricing
Flat monthly plans with no surprise invoices. Budget IT like the utility it should be.
Strategic IT Planning
A roadmap that connects your technology to where the business is actually going.
AI Integration Ready
Infrastructure built to be Copilot- and AI-ready from day one, powered by XoomAI.
Managed Security
Security that's designed in, not bolted on
A breach doesn't start with a hacker — it starts with a gap. We close them across identity, endpoint, email and network, and watch for the rest 24/7.
Identity
MFA and conditional access as the front door.
Endpoint
Managed EDR on every device, always current.
Detection & response
A SOC watching for threats around the clock.
Essential Eight
Aligned to Australia's security baseline.
Security posture
- Threats blocked (30d)1,284
- Endpoints protected100%
- MFA coverageEnforced
- Backups verifiedToday
- Open critical risks0
Microsoft & Cloud
Get the full value of Microsoft — secured and governed
Most businesses use a fraction of what they pay Microsoft for. We turn licences into a modern, governed workplace on Microsoft 365 and Azure.
Microsoft 365
Teams, SharePoint and Intune, properly configured.
Azure
Architecture, migration and cost governance.
SharePoint
Information architecture people can actually use.
Endpoint management
Every device enrolled, compliant and secure.
Microsoft 365 tenant
- Users managed248
- Secure score92 / 100
- Devices compliant100%
- Copilot readinessReady
- Data governanceActive
AI Ready InfrastructureModern infrastructure isn't about servers anymore.
Modern infrastructure isn't about servers anymore.
It's about being ready for AI.
Copilot and AI agents are only as safe and useful as the foundation underneath them. We get your identity, data and devices into the shape AI needs — before you switch it on.
Copilot Readiness
Licensing, data and permissions prepared so Microsoft Copilot is safe to switch on.
AI Security
Guardrails that keep AI tools from reaching data they shouldn't.
Identity
Modern identity and conditional access as the front door to everything.
SharePoint & Storage
Information architecture that makes content findable — by people and by AI.
Endpoint Management
Every device enrolled, compliant and ready to run AI workloads.
Data Governance
Classification, retention and DLP so adoption doesn't outrun control.
Powered by XoomAI
When the foundation is ready, XoomAI takes it further — automation, agents and AI employees that run on the infrastructure we secure.
Explore XoomAIIndustry Solutions
Tuned to how your industry actually works
The fundamentals are the same. The compliance, workflows and risk profile aren't. We adapt to yours.
Case Studies
Outcomes, not testimonials
Real results from Australian businesses. Measured, not marketed.
Construction
250
users migrated to Microsoft 365
A staged migration with zero data loss and no downtime moved an entire workforce to a modern, secure workplace.
Retail Group
$180k
saved annually
Consolidating cloud spend and retiring legacy hardware cut run-cost without touching performance.
Finance
ISO 27001
audit passed first time
We mapped controls, closed gaps and produced the evidence pack — clean certification on the first attempt.
Healthcare
0
ransomware incidents since onboarding
Layered identity, endpoint and email defence with immutable backups dropped real-world risk to zero.
Logistics
15 min
average response time
A dedicated service desk and clear escalation paths keep a 24/7 operation moving.
Technology Partners
Built on the platforms you already trust
We hold the certifications and partnerships that matter — and stay vendor-honest about what your business actually needs.
Microsoft
Azure
Microsoft 365
Fortinet
SentinelOne
Datto
Cisco Meraki
Dell
Ubiquiti
Veeam
Acronis
Intune
Microsoft
Azure
Microsoft 365
Fortinet
SentinelOne
Datto
Cisco Meraki
Dell
Ubiquiti
Veeam
Acronis
Intune
Pricing Snapshot
Predictable plans. No surprise invoices.
Flat per-user pricing that bundles monitoring, support, security and strategy. Scale up or down as your team changes.
Essential
For small businesses getting started.
$85per user / month
Minimum 5 users
- 24/7 remote monitoring & management
- 8×5 help desk support
- Antivirus & endpoint protection
- Daily backups (30-day retention)
- Basic IT documentation
- Basic email security
Most Popular
Business
For growing companies.
$125per user / month
Minimum 5 users
- Everything in Essential
- 12×5 unlimited help desk support
- Advanced patch management
- Advanced backup & DR (1-hour RTO)
- Managed EDR (endpoint detection)
- Mobile device management
- Quarterly IT strategy meetings
AI Ready
Premium
Enterprise-grade with AI integration.
$185per user / month
Minimum 10 users
- Everything in Business
- 24/7 unlimited help desk support
- Advanced cyber security (Managed SIEM)
- Cloud services management (Azure / AWS / GCP)
- Disaster Recovery as a Service (DRaaS)
- Network management & optimisation
- Dedicated account manager
- XoomAI integration ready
From $85/user/month · month-to-month, no lock-in · save 15% with annual billing.
FAQ
Questions, answered straight
Most clients run between 20 and 500 staff across Gold Coast, Brisbane and wider Australia. The plans scale up and down, so you only pay for the seats you have.
Build the foundation your business will run on.
Book a consultation and we'll map your current environment, the gaps, and a roadmap to a secure, AI-ready foundation.